Your privacy matters to us 🔒

Last Updated: 24 December 2025

We are committed to protecting your personal information in accordance with applicable data protection laws.

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Who We Are Data We Collect How We Use It Cookies Data Sharing Security Your Rights Contact

🔍 Quick Summary

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We collect data to process your orders and improve your experience

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We never sell your personal information to third parties

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We use cookies to improve website functionality and performance

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You can request access, correction or deletion of your data anytime

Zemba ("we", "us", "our") operates the website zembabags.com and related online services (together, the "Platform"). This Privacy Policy explains what information we collect, how we use it, and your rights.

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

Who We Are

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Registered Entity

Zemba (HAPPYHIVE LLP) — Identification Number: ACS5654

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Office Address

Om Chambers, 648/A, 4th Floor, Binnamangala 1st Stage, Indiranagar, Bangalore – 560038

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support@zembabags.com

Information We Collect

📝 Information You Provide

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely via third-party payment partners)

Account login credentials

Customer support communications

🔒 We do not store full card details. Payments are processed securely by our payment partners.

🤖 Automatically Collected

IP address

Device and browser information

Pages visited and interaction data

Cookies and similar tracking technologies

💡 This helps us improve the Platform and personalize your experience.

How We Use Your Information

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Provide and deliver products and services you request

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Process payments and prevent fraud

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Communicate order updates and customer support responses

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Personalize your shopping experience

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Analyze and improve Platform performance

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Comply with legal and regulatory requirements

We will not use your personal information for purposes unrelated to those described without your consent.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

🍪 Recognize you when you return to the Platform

⚙️ Improve website functionality

📈 Analyze site usage to improve performance

You can manage or disable cookies through your browser settings, but this may impact your experience on the Platform.

How We Share Your Information

🔒 We do not sell your personal information to third parties.

Data Security and Storage

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or destruction. However, no method of transmission over the Internet is ever fully secure.

Your data may be stored and processed in India, and in other jurisdictions where our service partners operate.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements.

Your Rights

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Access

Request a copy of the personal data we hold about you

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Correct

Update or correct any inaccurate information

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Delete

Request deletion of your personal data

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Withdraw Consent

Withdraw consent for data processing at any time

To exercise any of these rights, contact us at support@zembabags.com

Children's Privacy

Our Platform is not directed at children under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The revised policy will be posted on the Platform with an updated "Last Updated" date.

Contact Us

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